General Terms of Use

PLEASE READ THE FOLLOWING GENERAL TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. 

All users of this site agree that access to and use of this site are subject to the following terms and other applicable law. If you do not agree to these terms, please do not use this site.

It is your responsibility to check local regulations regarding the products purchased from AllPetsMed.com and to comply with them. You agree that these products are for your own personal use and not to resell or supply products purchased through this Site to other individuals without the express and written permission of AllPetsMed.

You understand and acknowledge that AllPetsMed.com and all of its employees including contractors and suppliers assume no liabilities connected with any goods purchased from this Site.

AllPetsMed.com does not manufacture the products you purchase through this Site. You accept full liability for the use of the service and products provided by AllPetsMed.com.

Information on this website that is available through the links is provided for information only. While we do try to keep all information current, we do not give any warranty regarding its accuracy.

Disclaimer

All information on this site is provided for informational purposes only. All cosmetic and health supplements or products purchased in this site contain clearly labeled product packaging, which must be read to ensure proper use. You should always consult your own doctors and medical advisors before using any products purchased on this Site. All information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Pricing

Prices are subject to change without notice depending on international currency fluctuations and manufacturing costs.

Shipping Policy

AllPetsMed.com provides customers with Registered Air Mail (USD15.00) shipping method with tracking number. Usually it takes no more than 4 weeks for your order to be delivered using Air Mail. Your order will be packaged discretly for your privacy and protection. The package will include your product, your prescription, and information pertaining to refill options and product usage.

Refund Policy

Within 30 days of receiving your order, you may return any item shipped by AllPetsMed.com for any of the following reasons:

  • Item is in new condition with original packaging and accessories
  • Item was received damaged or defective
  • Incorrect item was shipped

Upon approval, you'll be provided with a return materials authorization and once we've received and accepted your return, we'll exchange your item, issue store credit or a refund.

Progress and history of your return processing is logged for your convenience. We'll also provide shipping reimbursement if your return is the result of our error. We're sorry, but we do not accept returns of opened items or items returned more than 30 days after delivery.