Shipping Policy
AllPetsMed.com provides customers with Air Mail (USD15.00) shipping method.
Usually it takes no more than 4 weeks for your order to be delivered using registered Air Mail. A tracking number will be provided for your order.
Your order will be packaged discreetly for your privacy and protection.
Refund Policy
Within 30 days of receiving your order, you may return any item shipped by AllPetsMed.com for any of the following reasons:
- Item is in new condition with original packaging and accessories
- Item was received damaged or defective
- Incorrect item was shipped
Once we've received and accepted your return, we'll exchange your item, issue store credit or a refund.
Progress and history of your return processing is logged for your convenience. We'll also provide shipping reimbursement if your return is the result of our error. We're sorry, but we do not accept returns of opened items or items returned more than 30 days after delivery.